HarmoniWhat most plants already have
Walk around a typical 100-person plant and you will find some version of the same setup: a kaizen board in the canteen, a suggestion box near the clock-in point, a monthly CI meeting, 5S walks, and a spreadsheet that somebody updates when they remember. None of that is wrong. It is how improvement has worked for decades.
Then the familiar failure points show up:
- Ideas go into a folder and the person who wrote them hears nothing back.
- Shift workers without a desk, a work email address or a company laptop never take part.
- Safety and process suggestions that need to be anonymous never get submitted.
- Supervisors cannot see one queue. Ideas arrive by paper, WhatsApp, email and a shout across the shop floor.
- Nobody can say how many ideas came in last month, how fast they were answered, or what any of it saved.
What a digital suggestion system has to do
- Work on a phone in under two minutes. Browser, no app install, no company email needed for the submitter.
- Take anonymous suggestions. That is where the honest ideas about process and safety come from.
- Keep categories simple. Safety, quality, cost, maintenance, process, environment. If a supervisor cannot pick a category in a second, you have too many.
- Give each supervisor one queue with approve, revise or shelve decisions, and a status the submitter can see.
- Hold a first-response time. 48 hours for an acknowledgement is achievable and it is the single thing that keeps people submitting.
- Run a campaign against a real problem, for example changeover time on one line or waste in one cell, with a deadline.
- Recognise across shifts. A leaderboard that only ever names day shift will kill participation on nights.
- Report by area: ideas submitted, answered and implemented, by department or site, not just a total.
How Harmoni maps to that list
- Runs in any browser on desktop, tablet or phone, so it reaches the shop floor without new hardware.
- Employees join through an invitation link and use it in the browser. No Microsoft licence required.
- Configurable submission form. Keep it to description, area and expected benefit for shop floor ideas, and switch on budget, timeline and risk fields for larger proposals.
- Anonymous idea submissions at every band.
- A manager review queue: approve, ask for a revision, or shelve with a reason, with feedback going back to the submitter.
- Innovation challenges for a specific line, cell or site, with a deadline and a company portal for announcements.
- Points, badges and leaderboards, so night shift gets the same recognition as day shift.
- AI assistance that turns a rough note into a structured proposal, and AI scoring to help managers triage the queue.
- Analytics, reporting and export of submissions.
The product detail is on the features page.
Why flat pricing matters on a shop floor
Per-seat pricing forces a choice nobody wants to make: which shifts get to take part. Every plant has more people than licences under a per-user model, and the people who lose out are usually the ones closest to the work. Harmoni is priced by the size of the organisation, so the whole workforce can be in the system, including nights, maintenance and the agency staff you expect to keep.
| Harmoni plan | Organisation size | Price | Seats |
|---|---|---|---|
| Starter | Up to 50 employees | £99 / month | All employees included |
| Team | 51-150 employees | £249 / month | All employees included |
| Growth | 151-400 employees | £399 / month | All employees included |
| 401-1,000 employees | Whole organisation, one flat price | £699 / month | All employees included |
| 1,001-2,000 employees | Whole organisation, one flat price | £1,199 / month | All employees included |
Harmoni prices as listed on this site in September 2026. Flat bands by employee count, all employees included, no per-seat charges.
A 30-day start plan for one plant
- Week 1: pick one area and one real problem. Agree the categories, decide who reviews what, and brief the shift supervisors before anyone else.
- Week 2: launch a challenge to that area only. Put a short link or QR code by the clock-in point and on the noticeboard, and hold supervisors to a 48-hour first response.
- Week 3: run the first reward cycle and post the results on the noticeboard and in the company portal. Add a second area.
- Week 4: review response times and participation by shift. Fix the slowest step, then open it up to the rest of the plant.
Honest limits
- It is not a full lean or CI suite. No gemba tooling, no OEE dashboards, no document control, no ISO audit pack.
- Anonymous suggestions are not a replacement for a formal accident and near-miss reporting process. Keep the two separate and say so in your policy.
- If your whole plant runs on Microsoft 365 and you specifically want the tool inside Teams, a Teams-native app may suit you better. We explain the trade-offs on the Microsoft Teams page.
If you are starting from paper, the UK suggestion scheme guide covers the policy, the reward rules and the response cadence that make any of this work.